Timeline and milestones
Six stages with working-day estimates and the information we ask for at each one, so nobody waits without knowing what is being waited on.
At a glance
The first four stages are the same for export and import. Stages 05 and 06 follow the direction of the goods, and stage 05 is marked differently because it is the longest and the most often underestimated.
Name the goods, a rough volume, and the destination country.
Detail follows: specification, company papers, target dates.
One price to the delivery point, then negotiated.
The agreement goes on paper and the first payment lands.
PEB, certificate of origin, and quarantine issue first, then the goods move.
Quality checked, container sealed, position reported until arrival.
Name the goods, a rough volume, and the country of origin.
The specification is pinned down to its tariff code, which reveals the permits required.
One price to your warehouse, then negotiated.
The agreement goes on paper and the first payment lands.
Permits issue first, then we buy the goods from the supplier under our name.
Import customs is cleared, the goods leave the port and are delivered to you.
In detail
Just name the goods, a rough volume, and the country of origin or destination. From those three we can already say whether we can take it on.
Once the goods are clear, we ask for detail. This is the part that most often holds the process, so the faster it is complete, the faster a price comes out.
Our quotation comes out as a goods price up to the agreed delivery point, not as a breakdown of handling fees. Negotiation happens on that number.
The agreement goes on paper: grade, schedule, responsibilities, and payment. The first payment marks the process as running.
The longest part, and the most underestimated. If the goods are on the restricted list, the permits are handled here, before the goods move.
Quality is checked before the goods enter the container, the seal goes on with an officer present, and the position is reported until the goods are received.
Working-day estimates assume stock is available and no special permit is required. Restricted goods add time at stage 05.
Limits
Said at the start, so nobody's time is wasted.
Products prohibited under Indonesian law or under sharia.
Restricted goods whose permits genuinely cannot be issued for your situation. We say so at the start, not after money has moved.
Goods with production defects or below the standard the other side requires.
Common questions
Three things are enough: the commodity, a rough volume, and the country of origin or destination. From those we can already say whether we can take it on. Detailed data is only asked for once the answer is positive.
What we quote is the goods price up to the agreed delivery point. Permits, documents, and loading already sit inside it, so no separate bill appears later.
Around six weeks for goods that are in stock and need no special permits. What decides the schedule is rarely the voyage; it is how quickly the data from your side is complete.
Usually yes. The only difference is how long the permit takes to be issued. We map the tariff code and the required permits first, then have them issued before the goods move, not after they are held at the port.
No. Purchasing and customs paperwork can run under our name, so a company without a customs registration number can still ship goods out or bring them in.
It depends on the goods. For spices it usually starts at one 20ft container, though some buyers accept consolidated loads. For light goods like kapok the limit is space, not weight, so the arithmetic is different.
Usually we buy, the goods become ours, and we carry the shipping risk. If you would rather keep ownership until the goods sell, say so at the start and the agreement is shaped that way.
Start here
Three lines are enough on a first message: the commodity, roughly how much, and your destination port. We reply the same working day.
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